Yes, Hoosier Buddy, like many other full-service moving companies, has certain limitations on the types of items we transport. In addition to the previously mentioned items such as food, scuba gear, family heirlooms, high-value items, plants, nail polish and nail polish remover, flammable barbecue supplies, pets, firearms and ammunition, fireworks, cleaning supplies, liquor, chemistry sets, and other hazardous materials. Additionally, we do not move heavy-duty machinery. This includes large industrial equipment, heavy machinery, or oversized items that require specialized handling and transportation. Transporting heavy-duty machinery demands expertise and specialized equipment, so it is recommended to seek specialized movers or freight services that are equipped to handle the transportation of such items. Ensuring the safe and proper transportation of these items is of utmost importance, and we want to provide our clients with the best possible moving experience while prioritizing safety and efficiency.

We recommend that you contact us at least two weeks before the date you plan on scheduling your move. This will allow us to effectively manage our schedule and allocate the necessary resources to accommodate your move. By contacting us in advance, we can work together to find a suitable date and time for your move and ensure a smooth and seamless experience. Don't hesitate to reach out to us early to secure your preferred moving date. Contact us today to get started!

For optimal safety and to prevent any potential damage to both your dresser and its contents, we recommend that you remove all belongings from your dresser if they are heavy. This precaution ensures the well-being of our experienced moving team and allows for a smoother transportation process. However, if your dresser is lightweight, such as a plastic dresser, you may choose to keep your belongings in the drawers during the move. It is essential, though, to properly secure the drawers to prevent any unexpected openings during transit. Should you have any concerns regarding specific items within your dresser, please don't hesitate to reach out to us. Our professional movers will gladly offer guidance on securing your drawers, ensuring a secure and seamless move. Feel free to contact us today for further assistance or to discuss your move in more detail.

Hoosier Buddy's cancellation policy varies based on the type of move or service. Here are the specific guidelines:

Local Moves and Commercial Moves:

To secure your booking for a local or commercial move, we require an initial deposit of $60. If you need to cancel your move, we kindly ask for a minimum of 48-hour notice. In such cases, your deposit will be fully refundable. However, if less than 48-hour notice is given, the deposit will be retained.

Long-Distance Moves:

For long-distance moves, an initial deposit of $100 is required to confirm your booking. If you wish to cancel your long-distance move, we require a minimum of one week's notice prior to the scheduled move date. When a week's notice is provided, your deposit will be fully refundable. However, if less than a week's notice is given, the deposit will be retained.

Labor and Delivery Services:

For labor and delivery services, you are allowed to cancel your appointment on the day of the scheduled service without incurring any charges or retaining any deposits.

Our cancellation policy aims to ensure fair and efficient scheduling of our resources and staff. We understand that unforeseen circumstances may arise, and we strive to be flexible whenever possible. If you have any questions or need further clarification regarding our cancellation policy, please do not hesitate to contact us. Our team is here to assist you.

At Hoosier Buddy, we understand the value of your belongings, and we take every precaution to ensure a safe move. In the unlikely event of loss or damage, we have comprehensive insurance coverage to address any issues promptly and professionally, providing you with peace of mind throughout the moving process. Your satisfaction is our priority, and we will work diligently to make things right.

Yes, we provide disassembling and reassembling services for a one-time fee of $25. Our experienced team will ensure your furniture is safely taken apart for the move and expertly reassembled at your new location, saving you time and effort.

Yes, we offer valuable packing tips and guidelines in our dedicated "How to Pack Fragile Items: Tips for a Safe and Stress-Free Move, and A Step-by-Step Guide to Packing Your Personal Belongings for a Smooth Move" blog on our website. There, you'll find expert advice on how to pack your belongings efficiently and safely for your upcoming move.

At this moment in time, Hoosier Buddy can only accommodate residential moves for customers within the United States.

We currently accept a variety of convenient payment methods, including major credit cards such as Visa, Mastercard, Discover, and American Express. Additionally, we gladly accept Debit Cards and Cash as forms of payment for our services. Rest assured, we strive to provide our customers with flexible and secure payment options for a seamless experience.

We require any changes and updates to the move to be presented at least 3 days prior to the moving day to prevent any additional fees or charges. If we are not notified within the 3-day window, we will charge an inconvenience fee which is calculated based on the circumstances provided.

As a reputable moving company, we prioritize the safety and security of your belongings. We provide comprehensive insurance coverage, including cargo insurance and general liability insurance, to safeguard your items throughout the entire moving process. Rest assured, in the unlikely event of any damages or lost items during transit, our insurance coverage has you protected. Your peace of mind is our top priority, and we are committed to delivering a smooth and worry-free moving experience.

At Hoosier Buddy, the safety of your home and belongings is of paramount importance to us. Prior to your move, we diligently schedule either an in-person walk-through of the property or a virtual walkthrough via Zoom. This allows our experienced team to gain a comprehensive understanding of your home's layout, including doorways, hallways, and stairs. By assessing the terrain and potential challenges, we can develop a meticulous plan to ensure the safe transportation of your belongings while safeguarding your home from any damage. Our commitment to providing top-notch service means that your home and possessions will be handled with the utmost care and attention to detail throughout the entire moving process.

While we currently do not offer an app or link for online tracking, we are continuously striving to enhance our services. As we expand our presence in the community, we plan to introduce online tracking features in the near future, allowing you to stay updated on the progress of your move with convenience and ease. Rest assured, our dedicated team is committed to providing the best possible moving experience for our valued customers.

Yes, at Hoosier Buddy, we pride ourselves on being a fully licensed and certified moving company. We possess a USDOT # and MC Operating Authority, ensuring compliance with all regulatory requirements and providing our customers with the assurance of a reputable and reliable moving service. Your move is in capable and authorized hands with us.

We offer a comprehensive range of services, including Local, Long Distance, Commercial, Labor, and Delivery Services. Whether you need assistance with moving houses, apartments, businesses, or require furniture delivery for your home or business, our team is equipped to meet all your moving and delivery needs with utmost professionalism and efficiency.

Our moving services require a two-hour minimum for any scheduled move. For a team of two movers, our base rate is $130 per hour, accompanied by a $60 truck fee. We offer the first 35 miles at no additional charge, with a rate of 60 cents per mile starting from mile 36 onwards. For a more detailed breakdown of our pricing, please refer to the dedicated pricing section on our website. At Hoosier Buddy, we are committed to providing transparent and competitive pricing for a seamless and cost-effective moving experience.

Currently, we do not provide packing or unpacking services. However, as we continue to expand within our community, we plan to offer this as an added service in the future. We are dedicated to evolving our offerings to meet the needs of our valued customers and strive to provide a comprehensive range of moving services for a seamless experience.

At Hoosier Buddy, we prioritize the safety and protection of your belongings during the moving process. To ensure secure transport, we utilize high-quality packing materials, including bubble wrap for fragile items, multiple moving blankets, and reliable ratchet straps and bungees. These materials are meticulously applied to keep your items safe and well-protected from any damages or shifting during transit. You can trust that your belongings are in capable hands with our dedicated team and premium packing materials.

At present, we do not offer storage facilities for your belongings. However, as part of our ongoing growth and commitment to serving our community, we plan to introduce storage solutions in the near future. We look forward to providing comprehensive moving and storage services to meet all your needs. Stay tuned for updates as we expand our offerings.

Hoosier Buddy was founded with the intent to not only illustrate how a moving company can properly take care of its customers' needs but also to positively impact our customers by moving their lives in a better direction.Our goal is to change the world and make it a better place one box at a time, and if we can do that by making our customers' lives easier through simplifying the moving process and catering to their individual moving needs, then we believe we have left our everlasting mark on the world.

To ensure a smooth and organized moving process, we kindly request our customers to book their move at least two weeks in advance. This allows us to avoid any scheduling conflicts, adequately allocate the right number of employees, and plan sufficient time for your move. In the event that you require an urgent move within two weeks, we will make every effort to accommodate your request. However, please be aware that due to prior bookings, we may not always guarantee availability for the specific date requested.

For specialty items such as pianos, heavy safes, and items exceeding 400 lbs, we provide customized pricing based on factors like weight, size, the number of flights of stairs, and the required manpower. This approach ensures fair and accurate pricing for these specific items during your move.

Rest assured, we do not charge any additional fees for homes with challenging layouts. Our professionally trained team is adept at maneuvering items through various environments, including homes with stairs, twists, and turns. You can trust us to move your belongings efficiently and effectively, regardless of the layout of your home. Your satisfaction and a seamless moving experience are our top priorities.

For the safety and security of our customers' high-value items, we do not offer moving services for objects such as family heirlooms, money, expensive jewelry, collectibles, fine art, or precious stones. This policy is in place to ensure that we do not bear responsibility for any potential damages or losses of such valuable possessions. We appreciate your understanding and are dedicated to providing the utmost care and protection for all belongings we handle during the moving process.

Certainly! We specialize in moving fragile items with the utmost care and attention to detail. Our professionally trained team is equipped with the proper equipment and materials to ensure the safe transportation of your delicate belongings. You can trust us to handle your fragile items with the highest level of expertise and care throughout the entire moving process.

Yes, there are certain items that may require special handling or preparation before the move to ensure their safety during transportation. For instance, please remove clothes and other belongings from dressers to avoid shifting and potential damage during the move. Additionally, it is important to pack fragile items, such as glassware, artwork, and electronics, securely with appropriate padding materials. For any specific concerns about particular items or for expert guidance on packing, please don't hesitate to consult our experienced team. We are here to provide you with comprehensive moving services and ensure the safe and smooth transportation of all your belongings.